Cancellation Policy
Understanding our cancellation terms helps ensure a smooth experience for all customers.
Last updated: January 1, 2024
Policy Overview
We understand that plans can change. Our cancellation policy is designed to be fair to both our customers and our parking partners. Below you will find detailed information about our cancellation terms and conditions.
All cancellation requests must be made through our website, mobile app, or by contacting our customer service team. Email requests should be sent to cancellations@comparemyparkings.co.uk.
Cancellation Terms
Standard Cancellation
More than 24 hours before booking
Full refund will be processed within 5-7 business days
No cancellation fee applies
Short Notice Cancellation
Within 24 hours of booking start time
50% refund or full credit for future booking
Administrative fee may apply
No-Show
After booking start time
No refund available
Considered as service rendered
Special Circumstances
Flight cancellations, emergencies
Case-by-case consideration
Documentation may be required
Refund Process
Cancellation Request
Submit your cancellation through any of our available channels.
Confirmation
Receive confirmation of your cancellation within 2 hours.
Refund Processing
Refunds are processed within 5-7 business days to your original payment method.
Need Help with Cancellation?
If you have any questions about our cancellation policy or need assistance with cancelling your booking, please contact our support team.